Privacy Policy

1. Introduction

Adept Medical Limited (we, us, our) respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you interact with our website and services. It complies with the New Zealand Privacy Act 2020, the General Data Protection Regulation (GDPR), and other applicable international privacy laws.

2. Information We Collect

• Personal Information: Name, email address, phone number, and any details you provide via forms or communications.
• Technical Data: IP address, browser type, device information, and cookies.
• Usage Data: Pages visited, time spent, and interactions with our site.

3. Purpose of Collection

We collect your information to:

• Provide and improve our services.
• Respond to inquiries and support requests.
• Comply with legal obligations.
• Send updates or marketing (only with your consent).

4. Legal Basis for Processing

• Consent: When you opt-in for marketing or provide details voluntarily.
• Contractual Necessity: To deliver requested services.
• Legal Obligation: To comply with applicable laws.
• Legitimate Interests: For site analytics and security.

5. Disclosure of Information

We do not sell your personal information. We may share data:

• With trusted service providers under strict confidentiality.
• When required by law or to protect rights and safety.
• For international transfers, we ensure comparable safeguards (as required by IPP12 and GDPR).

6. Data Storage and Security

We implement reasonable safeguards to protect your data from loss, misuse, or unauthorized access. Data is stored securely and retained only as long as necessary for the purposes outlined.

7. Your Rights

You have the right to:

• Access and correct your personal information.
• Request deletion of your data.
• Withdraw consent for marketing.
• Lodge a complaint with the Office of the Privacy Commissioner (NZ) or relevant authority.

8. Cookies and Tracking

Our website uses cookies for functionality and analytics. You can manage cookie preferences through your browser settings or our cookie consent tool.

9. International Compliance

For users in the EU or other jurisdictions, we adhere to GDPR principles, including data minimization, transparency, and lawful processing.

10. Contact Us

If you have questions or wish to exercise your rights, contact: Privacy Officer
Email: adeptmedical@adept.co.nz (mailto:adeptmedical@adept.co.nz)
Phone: +64 9 815 2999
Address: 2-6 McDonald Street, Morningside, Auckland 1025, New Zealand

11. Updates

We may update this policy periodically. The latest version will always be available on this page.