Privacy Policy


Adept medical limited (we, us, our) complies with the New Zealand Privacy Act 2020 (the act) when dealing with personal information.  Personal information is information about an identifiable individual (a natural person).

This policy sets out how we will collect, use, disclose, correct, retain and protect your personal information.

This policy does not limit or exclude any of your rights under the act.  If you wish to seek further information on the act, see

Changes to this policy

We may change this policy by uploading a revised policy onto the website.  The change will apply from the date that we upload the revised policy.

This policy was last updated on 25/03/2021.

Who do we collect your personal information from?

We collect personal information about you from:

You, when you provide that personal information to us, including via the website and any related service, through any registration or subscription process, through any contact with us (e.g.Telephone call or email), or when you buy or use our services and products.

Third parties where you have authorised this or the information is publicly available.  

If possible, we will collect personal information from you directly.  

How we use your personal information

We will use your personal information:

To verify your identity

To provide services and products to you

To market our services and products to you, including contacting you electronically.

To improve the services and products that we provide to you

To respond to communications from you, including a complaint

To conduct research and statistical analysis (on ananonymised basis)

To protect and/or enforce our legal rights and interests, including defending any claim

We will only collect the information required to ensure our services to you or for any other purpose authorised by you or the act.

Disclosing your personal information

We may disclose your personal information to:

Another company within our group

Another relevant party that represents our range

Any business that supports our services and products, including any person that hosts or maintains any underlying it system or data centre that we use to provide the website or other services and products

Other third parties (for anonymised statistical information)

A person who can require us to supply your personal information (e.g. A regulatory authority)

Any other person authorised by the act or another law (e.g. A law enforcement agency)

Any other person authorised by you.

A business that supports our services and products may be located outside New Zealand.  This may mean your personal information is held and processed outside New Zealand.

Retaining and protecting your personal information

We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse.

Your personal information is retained electronically and protected against unauthorised access.

We will take reasonable measure to notify you if your information has been breached by unauthorised third-party access.

Accessing and correcting your personal information

Subject to certain grounds for refusal set out in the act, you have the right to access, correct and update your readily retrievable personal information that we hold. You also have the right to have your personal information deleted from our database. Before you exercise this right, we will need evidence to confirm that you are the individual to whom the personal information relates.

In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction. If we do not make the correction, we will take reasonable steps to note on the personal information that you requested the correction.

If you want to exercise either of the above rights, email us at Your email should provide evidence of who you are and set out the details of your request (e.g. The personal information, or the correction, that you are requesting).

We may charge you our reasonable costs of providing to you copies of your personal information or correcting that information.

Internet use

While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk.

If you follow a link on our website to another site, the owner of that site will have its own privacy policy relating to your personal information.  We suggest you review that site’s privacy policy before you provide personal information.

Contacting us

If you have any questions about this privacy policy, our privacy practices, or if you would like to request access to, or correction of, your personal information, you can contact us at

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